topic amazon voucher in Billing

amazon voucher

aysuno — Thu, 01 May 2025 10:34:30 GMT

Hello, I renewed my contract on 9th December 2024 on the phone with help from a member of loyalty team. I was told I will receive an amazon voucher (£40) for renewing the contract after cooling of period of 120 days. may I ask for an update on this, please? thank you

Re: amazon voucher

sabelo-TT — Thu, 01 May 2025 12:13:05 GMT

Hello there @aysuno, thank you for bringing this matter into our attention as I will be able to gather all information needed.

Before continuing any further, please update your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.

https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info

Re: amazon voucher

aysuno — Thu, 01 May 2025 12:24:40 GMT

Hello, thank you for informing me about the missing profile information. I believe I added required information to my account now. I am ready to get help now 🙂 thank you

Re: amazon voucher

sabelo-TT — Thu, 01 May 2025 12:41:02 GMT

Perfect! @aysuno, I will just investigate on your account for the info and thereafter will provide all information you require.

Note: As this is account specific, there will be some information that I will share to you privately after my investigation. 🙂

Re: amazon voucher

aysuno — Thu, 01 May 2025 12:44:37 GMT

Of course, thank you for your help. I will be around for at least 13 more months during my contract 😁 have a great day ..

Re: amazon voucher

sabelo-TT — Thu, 01 May 2025 13:05:00 GMT

@aysuno, please note that I have concluded with my investigation on the matter and have shared all information to you privately. Kindly double check on your private messages 🙂

Thanks.

Re: amazon voucher

aysuno — Thu, 01 May 2025 13:25:30 GMT

thank you again for your help and solving my case. hope you have a great day.

Re: amazon voucher

sabelo-TT — Thu, 01 May 2025 14:18:01 GMT

It's a pleasure @aysuno 🙂