topic No final bill in Billing

No final bill

JJ20201 — Sun, 11 May 2025 18:27:35 GMT

I changed provider from TalkTalk on 24/4/25. I still have not received my final bill. Nor packaging to return the router box. I am now connected to an EE router. My next direct debit payment will be taken by talktalk on 16/5/25. All attempts via talk messaging have not answered my problem. I have spoken to EE who assure me they have initiated the switch. I will cancel my direct debit on 15/5/25 as I fear more money than I owe will be taken.

Re: No final bill

ferguson — Sun, 11 May 2025 18:40:15 GMT

You won't get a final bill until two months after your billing cycle ends. Any adjustments in your favour can be refunded after that. I wouldn't cancel your DD in the meantime.

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