topic Re: 12p Bill in Billing

12p Bill

stephengward — Tue, 27 May 2025 11:35:28 GMT

Just wondering why I've been billed just 12p this month.

I shouldn't complain, I know, but I've had a myriad of issues with TalkTalk these past few months, so I'm very much looking this gift horse in the mouth - I see bigger issues ahead down the line if this isn't sorted now.

Thanks

Re: 12p Bill

nomfezeko-TT — Tue, 27 May 2025 12:09:38 GMT

Hello @stephengward , thank you for reaching out to us, and I appreciate your understanding regarding the recent billing situation. I can see how receiving a bill for just 12p might raise some questions, especially given the issues you've been experiencing with your service. We will check into this for you. Is this the first time you experience something like this?

-Fez.

Re: 12p Bill

stephengward — Tue, 27 May 2025 12:50:02 GMT

Yep - I'm not sure what's happened. I also don't seem to have the option to renew my account even though a price breakdown for this is listed.