topic Re: Paying termination fee on broadband in Billing

Paying termination fee on broadband

Ciggy — Tue, 03 Jun 2025 15:26:46 GMT

Due to my rural location I have recently moved to another provider but need a receipt to claim back my early contract cancellation from my new provider . If I use the automated service will it supply me with a receipt ?

Re: Paying termination fee on broadband

ferguson — Tue, 03 Jun 2025 15:51:01 GMT

Your online bill will indicate any early termination fee, will that not suffice for your new provider? TalkTalk don't issue "receipts" as such.

Re: Paying termination fee on broadband

angelique-TT — Tue, 03 Jun 2025 15:51:46 GMT

Hi Ciggy, there is no way you can get a receipt as we don't issue these. You can use your bank statement if that would help you.