https://community.talktalk.co.uk/t5/Billing/Still-being-charged-from-another-provider/m-p/3113746#M338205 <P>I was with virgin media and changed over to talk talk beginning of April under the understanding that you would cancel my contract with them. I am still getting demands from virgin media stating I owe them 2 months worth of bills. Could u please support with this&nbsp;</P> Tue, 03 Jun 2025 22:11:37 GMT Brophy1967 2025-06-03T22:11:37Z https://community.talktalk.co.uk/t5/Billing/Still-being-charged-from-another-provider/m-p/3113746#M338205 <P>I was with virgin media and changed over to talk talk beginning of April under the understanding that you would cancel my contract with them. I am still getting demands from virgin media stating I owe them 2 months worth of bills. Could u please support with this&nbsp;</P> Tue, 03 Jun 2025 22:11:37 GMT https://community.talktalk.co.uk/t5/Billing/Still-being-charged-from-another-provider/m-p/3113746#M338205 Brophy1967 2025-06-03T22:11:37Z https://community.talktalk.co.uk/t5/Billing/Still-being-charged-from-another-provider/m-p/3113749#M338206 <P>Did you move using the One Touch Switching process? If you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number or account number are complete on your community profile (click <A href="https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info" target="_self">here</A>) so that they can link your forum identity with your account and then wait for them to respond.</P> <P>&nbsp;</P> Tue, 03 Jun 2025 23:16:04 GMT https://community.talktalk.co.uk/t5/Billing/Still-being-charged-from-another-provider/m-p/3113749#M338206 ferguson 2025-06-03T23:16:04Z