topic Re: adding someone to your account in Billing

adding someone to your account

Crazestarr — Mon, 16 Jun 2025 19:51:05 GMT

Hi i need to add my partners name to the account, so it has both on when billing. How do i do this

ferguson — Mon, 16 Jun 2025 19:57:34 GMT

You can't I'm afraid, all TalkTalk accounts are individual.

jbuchanangb — Sun, 29 Jun 2025 08:24:30 GMT

You can however appoint a nominated user to have equal authority over your account, even though their name does not appear on the account.

Gliwmaeden2 — Sun, 29 Jun 2025 09:46:52 GMT

Good point, @jbuchanangb, though I'm not sure that billing would come through to a different email address from the main account holder.

Usually it applies to enquiries about billing etc so that the agent on Chat or phone knows that they are speaking to the authorised nominated user.

You wouldn't be able to put in a second Direct Debit, for example, but could pay over the phone if there'd been a glitch online etc.

Hopefully staff will give further clarification during the week.

amahle-TT — Mon, 30 Jun 2025 07:46:10 GMT

Hi there @Crazestarr, the above advice is true. You can add your partner as a nominated user to know more please use the link provided above, thanks.