topic Re: My account in Billing

My account

adagioval — Mon, 01 Sep 2025 17:47:28 GMT

How can I ask if I'm entitled to social tariffs on my account as I'm on pension credit.

Re: My account

Divsec — Mon, 01 Sep 2025 18:09:28 GMT

Hi @adagioval unfortunately talktalk don't appear to have social tariffs.

You could try talking to the billing department 0345 172 0040.

Your post has been escalated and you should hear tomorrow

Re: My account

fr8ys — Mon, 01 Sep 2025 18:11:27 GMT

TalkTalk do not have a social tariff. They have a link up with the job centre for unemployed job seekers, but that doesn't help you.

If you are experiencing difficulties with your costs, i would suggest you phone the Loyalty Team to discuss you account and see if there are any boosts you may be paying for that you don't need, or are not cost effective to your lifestyle such as phone boosts.

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#