topic Re: Billing in Billing

Billing

Peewee133456 — Mon, 22 Sep 2025 17:55:10 GMT

Been charged for two months service at my property, while there was no service at the property, talk talk fault.

Re: Billing

ferguson — Mon, 22 Sep 2025 17:58:59 GMT

If you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

Re: Billing

Gliwmaeden2 — Mon, 22 Sep 2025 20:35:46 GMT

@Peewee133456, I have moved your duplicate thread out of the way.

Please just follow up on this one.

Staff will respond during the day. Please look out for their reply after c 8am.

Re: Billing

Botsnotpeople — Mon, 22 Sep 2025 21:31:22 GMT

I wouldn’t waste your time I’ve tried about 10 or more times to resolve the same issue and they just get a bot to answer you and send you round in circles trying to blame your devices. My advice to you is to stop paying them and change company they aren’t interested in customer service

Re: Billing

ferguson — Mon, 22 Sep 2025 21:37:51 GMT

@Botsnotpeople

Please start your own topic if you want help. Otherwise, kindly refrain from posting ill-advised suggestions on other people's threads.

Re: Billing

mandisa1-TT — Tue, 23 Sep 2025 09:26:15 GMT

Thank you so much for the information @ferguson and @Gliwmaeden2

Hi there @Peewee133456 I would love to assist you with your query, please update your details on your profile, so i can assist you further.