topic Re: Pay bill from overseas in Billing

Pay bill from overseas

juful — Mon, 26 Jan 2026 11:16:06 GMT

@Overseas Problems

Re: Pay bill from overseas

Thabile-TT — Mon, 26 Jan 2026 11:23:29 GMT

hi there @juful if you would like to pay your bill these are the options

Payment methods and paying your bill

Re: Pay bill from overseas

fr8ys — Mon, 26 Jan 2026 11:24:39 GMT

I guess you cannot log onto your account whilst abroad. This is a security measure.

The only way, if you don't have a direct debit set up, is to phone to pay. You cannot arrange to pay via the forum.

If it's something else please expand upon your problem so staff can respond.

Re: Pay bill from overseas

Thabile-TT — Mon, 26 Jan 2026 11:26:42 GMT

@fr8ys thanks for support.

Re: Pay bill from overseas

fr8ys — Mon, 26 Jan 2026 11:28:14 GMT

Or, if you know your account number, you could try a bank transfer.

Details are in the supplied link.

Re: Pay bill from overseas

Thabile-TT — Mon, 26 Jan 2026 11:35:03 GMT

@fr8ys much appreciated all the information you have provided.

Re: Pay bill from overseas

juful — Mon, 26 Jan 2026 15:11:52 GMT

Thank you

In the end managed to pay using a UK VPN which my son had already set up on his tablet while he’s been travelling

Re: Pay bill from overseas

mandisa1-TT — Mon, 26 Jan 2026 15:19:40 GMT

You are most welcome and glad you managed to make payment.
While I still have you online, I would like to confirm is there anything else that I can assist you with?