topic For late payment, how long before restriction ? in Billing

For late payment, how long before restriction ?

Biomechanic — Mon, 23 Mar 2026 14:20:38 GMT

My latest bill is due to be paid on 26th March - but unfortunately I will not be able to pay this then...

I cannot have a payment extension because I had one a few weeks ago and I believe 2 months have to elapse before you can ask for another. Anyway, I have tried and it was disallowed.

I will be able to pay this bill on 9th March - So my question is, if I'm late paying by 13 days, will I be disconnected or will my services be disrupted / restricted in any way ?

Thanks for your time

John

Re: For late payment, how long before restriction ?

Philile-TT — Mon, 23 Mar 2026 14:25:18 GMT

HI @Biomechanic please contact the collections team using the details below for assistance.

Contact number:03451720088

Voice - Monday - Friday 9am - 7pm ; Saturday - 9am - 6pm ; Sunday - Closed

http://community.talktalk.co.uk/onlinechat
Chat - Monday - Friday 8am - 9pm ; Saturday 8am - 7pm ; Sunday - Closed

Re: For late payment, how long before restriction ?

Gliwmaeden2 — Mon, 23 Mar 2026 19:42:46 GMT

@Biomechanic, it's worth reading these pages:

https://help-centre.talktalk.co.uk/Billing_and_Payments/Struggling_to_pay/Struggling_to_pay

And particularly this bit:

Re: For late payment, how long before restriction ?

mandisa1-TT — Tue, 24 Mar 2026 07:14:06 GMT

Thank you for the support @Gliwmaeden2