topic Increased DD in Billing

Increased DD

AnybodyHome — Thu, 09 Apr 2026 12:02:47 GMT

Hello,

My monthly DD has been £26.65 for some time, when the previous contract expired I was advised that it would remain at this until I bought into a new contract. I haven't changed contract but the DD this month has gone up to £30.65. Can you tell me what has happened as I've not received any notice to explain the increase or that it was happening.

Cheers,

Re: Increased DD

KeithFrench — Thu, 09 Apr 2026 12:11:55 GMT

Hi @AnybodyHome

This will require TalkTalk to deal with your problem.

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details, check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support

Re: Increased DD

nameunknown_ — Thu, 09 Apr 2026 12:16:55 GMT

TalkTalk increases the charge by £4 every April.

See https://www.talktalk.co.uk/legal/annual-price-change

Re: Increased DD

AnybodyHome — Thu, 09 Apr 2026 12:43:46 GMT

Yes that's what I think too. However, ever since my previous contract expired I've been receiving offers of new contract and they all ended with saying that if I continued as is then it would remain at £26.65. As I'm happy with what I currently have I haven't changed.

Re: Increased DD

Gliwmaeden2 — Thu, 09 Apr 2026 13:04:38 GMT

@AnybodyHome,

For this April, Talktalk policy on the Fixed Price Plus deal changed.

https://www.talktalk.co.uk/legal/annual-price-change

See if you can haggle for a much better deal.