topic Cannot cancel Uimited UK calls telephone boost in Billing

Cannot cancel Uimited UK calls telephone boost

Poole6 — Fri, 17 Apr 2026 15:40:03 GMT

Hi, I've tried several times to cancel my Unlimited UK Calls Boost - I've followed the instructions, but although it's listed on my Package and Add Ons / My Services sections, whenever I click to manage the boost I get to a page that doesn't show me as having any boosts at all!

Please could someone cancel it for me (I need Caller Display and Last caller barring to remain active).

Thanks.

Re: Cannot cancel Uimited UK calls telephone boost

ferguson — Fri, 17 Apr 2026 16:01:16 GMT

There is no TalkTalk support here on the community any longer, please contact them directly using the details in the link at the end of my post.

Re: Cannot cancel Uimited UK calls telephone boost

Poole6 — Fri, 17 Apr 2026 16:35:38 GMT

Sorry, I did read the post but misunderstood - a shame it's gone this way as it was an simple way to get some types of problems sorted!

Thank you for the links, I'll try contacting them that way.

Re: Cannot cancel Uimited UK calls telephone boost

Divsec — Sat, 18 Apr 2026 06:34:06 GMT

Hi @Poole6 it is possible you have a pop up blocker enabled in your browser, worthwhile to check and disable or just use a different browser.

Re: Cannot cancel Uimited UK calls telephone boost

Gliwmaeden2 — Sat, 18 Apr 2026 06:48:54 GMT

There have been intermittent problems managing the boosts from the customer end for several years now, @Poole6, so it's sadly not unusual for you to have to request this directly with Talktalk.

Just use the contact links in the signatures above (& check details of opening hours - phone support will not be available on Sunday).