topic Re: Talktalk my account log-in email address in Billing

Talktalk my account log-in email address

hughg1 — Thu, 28 May 2026 12:26:43 GMT

A year ago I was made to change my log-in email from my main talktalk email address to any non talktalk email. So currently I log-in to my account with my gmail address. Is this requirement still required? I am just wondering if my problem with my talktalk mailboxes going to everymail is connected to this? Maybe if my account was still using my talktalk email address this wouldn't have happened.

Re: Talktalk my account log-in email address

fr8ys — Thu, 28 May 2026 12:32:15 GMT

No that change was for security and nothing to do with the current Everymail issue.

Please see here for more details and the action you need to take depending on your circumstances.
https://community.talktalk.co.uk/t5/Email/Everymail-transition/td-p/3148465

You need to contact TalkTalk urgently to resolve the Everymail requests if you still have broadband and don't sign up to Everymail.

Thank you

Re: Talktalk my account log-in email address

hughg1 — Thu, 28 May 2026 12:43:10 GMT

Just a thought. Customer support have just about got my email mailboxes from the clutches of everymail. Using the community seems to be the only way to get answers about the service. It is good to have a couple of knowledgeable individuals to help us in need of advice.

Re: Talktalk my account log-in email address

fr8ys — Thu, 28 May 2026 12:53:28 GMT

pleased we could help and offer advice.