topic Re: VOIP Now available via City Fibre in Home Phone

VOIP Now available via City Fibre

mrwrighty — Wed, 01 Feb 2023 16:13:00 GMT

I see that TalkTalk are now advertising VOIP via CityFibre. How do I go about upgrading to this from my current copper service. I have been upgraded to Full Fibre 65. I dont use a TalkTalk router so will need a grandstream adapter or will TalkTalk release the VOIP settings for 3rd party VOIP phones.

Re: VOIP Now available via City Fibre

Arne-TalkTalk — Mon, 06 Feb 2023 14:38:30 GMT

Hi mrwrighty

You will need to call us and ask to speak to the future fibre team.

Regards

Re: VOIP Now available via City Fibre

mrwrighty — Thu, 09 Feb 2023 11:21:12 GMT

Apparently on the Full Fibre community, TalkTalk do not offer VOIP on city fibre.

https://community.talktalk.co.uk/t5/Future-Fibre/New-Future-Fibre65VOIP-service-but-VOIP-does-not-work/m-p/2949918#M13588

There is so much mis-information coming from TalkTalk regarding this. Why is this here https://new.talktalk.co.uk/digital-voice and even videos on YouTube.