topic Re: Caller ID in Home Phone

Caller ID

Rumba2 — Thu, 20 Apr 2023 18:00:26 GMT

I have been with Talk Talk for a number of years. Last month, caller ID has stopped working. I have tested phone on alternative socket and have purchased new phone bit still problem persists. I have been advised to go into "My Account" and select Caller ID check box. This option does NOT exist on my account options although I'm sure it was recently - seems strange? I have not changed any settings at any time before - why should I - if it works don't fix it! Can anyone help?

Barrie

Re: Caller ID

Gliwmaeden2 — Thu, 20 Apr 2023 21:36:37 GMT

Complete your community forum profile details for TT staff to identify your account, @Rumba2.

Go via your avatar/name; settings; Personal Information. SAVE CHANGES.

Re: Caller ID

Debbie-TalkTalk — Fri, 21 Apr 2023 06:23:27 GMT

Hi Rumba2

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie

Re: Caller ID

Rumba2 — Fri, 21 Apr 2023 15:43:02 GMT

Profile should now be updated. Barrie

Re: Caller ID

Debbie-TalkTalk — Mon, 24 Apr 2023 08:45:43 GMT

Hi Rumba2

Thank you 🙂

I'm just sending you a Private Message to confirm some details so I can try and add caller display for you.

Debbie