topic Re: Move incoming phone line in Home Phone

Move incoming phone line

helfloss66 — Thu, 27 Apr 2023 19:39:53 GMT

I need to change where the incoming phone/broadband line comes into my house. Do I contact talktalk or openreach to sort this

Gliwmaeden2 — Thu, 27 Apr 2023 21:37:16 GMT

It's cheaper to go through Talktalk, @helfloss66.

This page lists the charge, under an Openreach engineer's visit through Talktalk: £128.40.

Staff will be able to help you fix this up during the day (they are on here Monday to Friday).

They will need to identify your account, so you should add your Talktalk landline number to your community forum profile details.

Go via your avatar/name; settings; Personal Information. SAVE CHANGES.

Debbie-TalkTalk — Fri, 28 Apr 2023 05:53:58 GMT

Hi helfloss66

Just to confirm, do you need to relocate the master socket?

Openreach engineers can install and replace main phone sockets if requested. This is chargeable at £128.40.