topic Re: No landline after storm in Home Phone

No landline after storm

zedlegs — Thu, 11 May 2023 13:58:09 GMT

Storm damaged several poles in our area on Tuesday and my (and some neighbours) lost landline/internet.

It only affected my landline, which despite being reported and a response saying it's been fixed ..... it is still NOT working. REP-12875552.

Can someone please look into this.

Thanks in advance.

Debbie-TalkTalk — Fri, 12 May 2023 05:27:50 GMT

Hi zedlegs

I'm sorry to hear this.

Can I just check, have you tested with a different phone at the test socket?

If you have already tried this then I will need to arrange an Openreach engineer visit.

Thanks

Debbie

zedlegs — Fri, 12 May 2023 16:50:24 GMT

Thank you for your response Debbie. The fault has now been sorted and everything is now working. Regards, Z.

Debbie-TalkTalk — Mon, 15 May 2023 05:38:45 GMT

Hi zedlegs

I'm so glad to hear this, thanks for letting me know 🙂

Debbie