topic Re: Landline divert to mobile in Home Phone

Landline divert to mobile

Jansnooka — Sun, 21 May 2023 01:34:16 GMT

Hi how do I set up call divert to my mobile as I don't have a landline phone just now do I need to have a landline phone to set it up thanks

Re: Landline divert to mobile

Gliwmaeden2 — Sun, 21 May 2023 07:53:39 GMT

You set it up as a boost via My Account, @Jansnooka, and there is a monthly charge.

But to activate it, you need to press numbers from the landline phone etc.

It can be set up by Talktalk when there's a fault, so in theory it should be possible to ask them to do this for you, but you won't have direct access to controlling it without a landline handset yourself.

For example, even if you never want it switched off, you might have a change of mobile number that you needed to then set it up for. Might be simpler to buy a basic handset!

https://community.talktalk.co.uk/t5/Articles/About-Call-Divert/ta-p/2205322

Staff are not on here at weekends - they respond during the day Monday to Friday.

Re: Landline divert to mobile

Arne-TalkTalk — Mon, 22 May 2023 12:18:25 GMT

Hi Jansnooka

Did you manage to sort this out?

let me know if you need any assistance.

Regards.

Re: Landline divert to mobile

Jansnooka — Mon, 22 May 2023 17:43:12 GMT

Hi my landlines was meant to be diverted to my mobile yesterday and it hasn't been sorted

Re: Landline divert to mobile

Arne-TalkTalk — Tue, 23 May 2023 10:41:29 GMT

@Jansnooka Can you add your account number to your community profile and I can look into this.

Thank you.

Re: Landline divert to mobile

Jansnooka — Tue, 23 May 2023 12:06:20 GMT

Account number is *** removed for security ***

Re: Landline divert to mobile

Arne-TalkTalk — Tue, 23 May 2023 12:08:39 GMT

Call divert is added to your account instructions are in our help page About Call Divert - TalkTalk Help & Support

Re: Landline divert to mobile

Jansnooka — Tue, 23 May 2023 12:45:41 GMT

Hi I can't set up call divert from my landline as I don't want my ex partner to no about call divert it was meant to be done on Saturday I spoke to casey o. Chat can you sort this please

Re: Landline divert to mobile

Arne-TalkTalk — Tue, 23 May 2023 13:14:18 GMT

It has to be done from your side via the landline handset, is it possible to connect or even borrow a handset to connect the master socket and follow the instruction given

Re: Landline divert to mobile

Jansnooka — Tue, 23 May 2023 16:37:44 GMT

Hi I was told it could be done from your end thanks

Re: Landline divert to mobile

Gliwmaeden2 — Tue, 23 May 2023 17:16:26 GMT

It would usually only be done when a fault was on the line and you had no other option for keeping in touch.

Find a friendly neighbour who can let you use the phone plugged in to your BT socket for the few minutes it takes to set this up.

Re: Landline divert to mobile

Arne-TalkTalk — Wed, 24 May 2023 10:47:56 GMT

Network divert can only be done when a fault is reported.