TalkTalk won't let me disable call divert (£3 a month)

veryworried — Sat, 01 Jul 2023 12:04:41 GMT

In my online account they won't let me uncheck call divert they disabled it from me. No online chat or email support whatsoever.

Re: TalkTalk won't let me disable call divert (£3 a month)

fr8ys — Sat, 01 Jul 2023 12:26:50 GMT

Staff here only work normal office hours, Monday to Friday.

You are in the staff's queue for a response.
For a quicker reply can you please ensure you have your personal information up to date in your profile including your TalkTalk landline phone number so your account can be traced. Link here - https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info
If you are unsure of your phone number, you can find this in My Account or dial 17070 from your landline phone and this will confirm the number for you.
You can also add your account number in the private notes field, which only you and the support staff can view.
Please post back when done.

If you wish to chat online, there is a link on this page.

https://community.talktalk.co.uk/t5/articles/our-live-chat-team/ta-p/2230529

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/Our-update-on-Coronavirus/ta-p/2468300

Or Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/Our-update-on-Coronavirus/ta-p/2468300

One of these routes should solve this for you.
Thank you

Re: TalkTalk won't let me disable call divert (£3 a month)

Arne-TalkTalk — Wed, 05 Jul 2023 08:11:20 GMT

Hi veryworried

I can help with this I first need to confirm some security questions

I have sent you a PM on the community

Regards

topic Re: TalkTalk won't let me disable call divert (£3 a month) in Home Phone

TalkTalk won't let me disable call divert (£3 a month)

Re: TalkTalk won't let me disable call divert (£3 a month)

Re: TalkTalk won't let me disable call divert (£3 a month)