topic Re: Lost Connection in Home Phone

Lost Connection

Angie4561 — Thu, 20 Jul 2023 11:51:15 GMT

My landline connection failed and was reported on 15/7. Since then I have had several messages saying the fault is under investigation. I contacted customers services with my concerns about the time taken to resolve the fault, I received no help and was eventually cut off. Can anybody advise me if there is anybody or a number that I can contact that I can talk to to speed up the repair.

Re: Lost Connection

Gliwmaeden2 — Thu, 20 Jul 2023 12:17:32 GMT

Add your Talktalk landline number to your community forum profile details, @Angie4561. This is for staff to identify your account.

Go via your avatar/name; settings; Personal Information. SAVE CHANGES.

Look out for a response from staff. Your post is in a queue for attention.

Re: Lost Connection

Chris-TalkTalk — Thu, 20 Jul 2023 12:23:36 GMT

Hi Angie4561,

Can you update your profile as Gliwmaeden2 as requested, and we'll be happy to look into this for you

Thanks

Chris