topic Re: No dial tone in Home Phone

No dial tone

Anonymous — Sun, 23 Jul 2023 12:53:49 GMT

Ive had a fault reported and they say they are investigating but still nothing has changed, done this several times and fault noted plus tried all things suggested, i just need to talk to someone but this seems impossable

Re: No dial tone

fr8ys — Sun, 23 Jul 2023 13:16:35 GMT

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/Our-update-on-Coronavirus/ta-p/2468300

If you wish to chat online, there is a link on this page.

https://community.talktalk.co.uk/t5/articles/our-live-chat-team/ta-p/2230529

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/Our-update-on-Coronavirus/ta-p/2468300

You are in the staff's queue for a response.
For a quicker reply can you please ensure you have your personal information up to date in your profile including your TalkTalk landline phone number so your account can be traced. Link here - https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info
If you are unsure of your phone number, you can find this in My Account or dial 17070 from your landline phone and this will confirm the number for you.
You can also add your account number in the private notes field, which only you and the support staff can view.
Please post back when done.
Thank you

Re: No dial tone

Debbie-TalkTalk — Mon, 24 Jul 2023 05:52:37 GMT

Hi Dmplatts

I'm really sorry to hear this.

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie

Re: No dial tone

Debbie-TalkTalk — Tue, 25 Jul 2023 08:53:48 GMT

Hi Dmplatts

Thank you for updating your Community Profile.

I can see that the last line test was clear - No faults detected.

Do you still have a no dial tone fault?

Re: No dial tone

Debbie-TalkTalk — Wed, 26 Jul 2023 06:13:49 GMT

Hi Dmplatts

Do you still need help with this?