topic Re: Phone rings but cannot answer or make calls in Home Phone

Phone rings but cannot answer or make calls

Pal353 — Thu, 31 Aug 2023 16:22:58 GMT

Yet again there is a fault with our landline. I cannot make calls and incoming calls ring and then switch to a distorted ringtone. I have used the line test to confirm that the fault is once again between the exchange and my house and am told that an Openreach engineer will try to fix it within the nest 2 or 3 working days. I will let you know how I get on.

Re: Phone rings but cannot answer or make calls

Karl-TalkTalk — Fri, 01 Sep 2023 06:29:24 GMT

I do see this is logged to Openreach, please let me know what happens when the engineer has been.

Karl,

Re: Phone rings but cannot answer or make calls

Pal353 — Fri, 01 Sep 2023 11:26:17 GMT

Thanks for your email, Karl. The Openreach engineer, whom I taught, has found the corroded wire and replaced it so I am hopeful that this repair is more permanent. The fault has been quickly corrected, for which I am grateful. Thank you.

Re: Phone rings but cannot answer or make calls

Anonymous — Mon, 04 Sep 2023 05:31:25 GMT

Morning,

I'm really glad to hear this and thanks for the update 🙂

Thanks