topic Re: Talktalk Copper wire landlines after 2025. in Home Phone

Talktalk Copper wire landlines after 2025.

GBy123 — Thu, 28 Sep 2023 14:16:44 GMT

I am very confused over the situation with landlines using copper wire. I have read that BT are fully switching off the service in December 2025. they have said they will be switching the West Midlands early next year - which is where I live. I have a fixed 18 month Fibre 35 and phone contract with TalkTalk. I have just seen that TalkTalk are saying they are unaffected by BT and their (TalkTalk) copper landline phone service should be available well past 2025. I need some clarity on this. I am happy with the package I have at present but need to know if the landline will continue at least until the end of my contract (2025). I see that TalkTalk are still selling packages with landline, so presumably it should all work OK.

I have read everything I can on this subject but still do not understand. If, at some point, the situation changes and I am advised I must upgrade, how will this affect my contract and also pricing. Your re-assurance that I do not need to worry about it until the end of contract would be appreciated.

Re: Talktalk Copper wire landlines after 2025.

Chris-TalkTalk — Thu, 28 Sep 2023 14:30:07 GMT

Hi GBy123,

Yes the landline service with TalkTalk should be available until at least 2025

Chris

Re: Talktalk Copper wire landlines after 2025.

ferguson — Thu, 28 Sep 2023 14:30:09 GMT

TalkTalk have said they will maintain copper services on their network for existing customers beyond 2025. I am not sure what more you need to know?

Re: Talktalk Copper wire landlines after 2025.

Gliwmaeden2 — Thu, 28 Sep 2023 15:11:36 GMT

If you are offered a free upgrade to Full Fibre while still in contract it is usually at the same price until the end of the current contract, @GBy123.

Deals change though over time. You don't have to accept an offer of a free upgrade, but putting it off might mean it's more expensive to do at a time of your choosing. Hard to second guess.

Re: Talktalk Copper wire landlines after 2025.

GBy123 — Fri, 29 Sep 2023 16:21:34 GMT

Thank you. I will stop worrying about it all until I am forced to. Great that community are always there for us!

Re: Talktalk Copper wire landlines after 2025.

Anonymous — Mon, 02 Oct 2023 05:51:45 GMT

Good morning,

If there is anything else that we can help with, then please let us know.

Thanks

Michelle 🙂

Re: Talktalk Copper wire landlines after 2025.

GBy123 — Tue, 03 Oct 2023 14:15:39 GMT

Yes there is something else you can help with. I have now had several emails and texts giving me a date for an unrequested installation of full fibre with voice. I am trying to cancel this via another post. I have your assurances that you will maintain copper services until after 2025 and the amount I pay on my current contract will not change. Can you please explain - Are TT offering me full fibre, with digital voice keeping phone number and boosts etc. , for the same price I have i.e. FTTC Fibre 35 phone and phone boosts (anytime calls) fixed for 18 months, but on a new contract? I cannot believe this is the case but if it is then I would want confirmation of the prices in writing before changing anything. The whole thing is extremely confusing.

Re: Talktalk Copper wire landlines after 2025.

Arne-TalkTalk — Wed, 04 Oct 2023 10:20:15 GMT

Hi GBy123

The full fibre order has been cancelled as requested in your other post.

It looked like the order was Full fibre 150 with VOIP.

Regards

Re: Talktalk Copper wire landlines after 2025.

GBy123 — Thu, 05 Oct 2023 14:14:57 GMT

Great. Thanks. Sorry I have also asked same question in other post, but now all confirmed. I wonder what you will 'order' on my behalf next time. I would quite like a new TV!

Re: Talktalk Copper wire landlines after 2025.

Anonymous — Fri, 06 Oct 2023 08:07:35 GMT

Morning,

No problem. Please let us know if there is anything else that we can help with.

Thanks

Michelle