topic Re: Telephone Broadband Down and 91 years old in Home Phone

Telephone Broadband Down and 91 years old

wraggb — Thu, 28 Sep 2023 07:01:08 GMT

My phone and broadband is down and need some help getting back online as on a heart monitor and need the phone to be working. Talk Talk can you arrange for an engineer to fix please. Thanks Brian

Re: Telephone Broadband Down and 91 years old

Karl-TalkTalk — Thu, 28 Sep 2023 07:08:54 GMT

I'm showing this fault has been logged out to openreach.

Thanks

Karl.

Re: Telephone Broadband Down and 91 years old

Debbie-TalkTalk — Fri, 29 Sep 2023 06:53:38 GMT

Hi wraggb

I can see that this fault is part of a bigger fault and is related to a cable breakdown.

Openreach line engineers are still working to resolve this. I will continue to monitor for additional updates from Openreach and I will post back on this thread.

Thanks

Re: Telephone Broadband Down and 91 years old

Debbie-TalkTalk — Mon, 02 Oct 2023 12:05:28 GMT

Hi wraggb

Openreach have now closed the fault as resolved - In Joint AreaCable (Underground)

Is everything working ok now?

Re: Telephone Broadband Down and 91 years old

Debbie-TalkTalk — Fri, 06 Oct 2023 07:40:20 GMT

Hi wraggb

Just checking if everything is working ok now?