topic Re: Rung by Talktalk. They hung up immediately in Home Phone

Rung by Talktalk. They hung up immediately

tony362 — Tue, 17 Oct 2023 18:27:33 GMT

My mobile phone rang earlier. Just one ring, then went off. A few seconds later my landline rang, again just once then went off. The calls came from 08009555544 which I believe is a talktalk number. Do they usually do this? I did ring talktalk yesterday about ending my subscription. I wonder if it's connected.

Re: Rung by Talktalk. They hung up immediately

Gliwmaeden2 — Tue, 17 Oct 2023 20:04:47 GMT

Yes, probably connected. They'll be trying to get you to stay...!

Re: Rung by Talktalk. They hung up immediately

Arne-TalkTalk — Wed, 18 Oct 2023 10:43:40 GMT

Hi tony362

I can confirm It was our loyalty team in response to your cancel request.

Sorry for any confusion.

Re: Rung by Talktalk. They hung up immediately

tony362 — Wed, 18 Oct 2023 12:31:54 GMT

Thanks. They rang again earlier. They were ringing to offer me a better price for the tarrif I'm on as I'd put in a cancellation of service to them. I've accepted.

Re: Rung by Talktalk. They hung up immediately

Arne-TalkTalk — Wed, 18 Oct 2023 12:48:31 GMT

Thanks for the update.