topic Re: No dialling tone in Home Phone

No dialling tone

plb46 — Mon, 16 Oct 2023 16:08:14 GMT

As at mid afternoon today I have the following message on my landline phone “Check Phone Line” no dialling tone my phone number is REMOVED FOR SECURITY REASONS. the phone line was ok this morning.

Thank you.

plb46

Re: No dialling tone

ferguson — Mon, 16 Oct 2023 16:55:09 GMT

Have you tried connecting the phone directly at the test socket? Subject to that, this has been flagged up yo the support team here who will respond as soon as they can.

Re: No dialling tone

plb46 — Mon, 16 Oct 2023 18:34:24 GMT

Hi Ferguson,

Thank you for your reply. The phone is all ready connected to the test socket so I will wait for the support team to check the line.

Thanks again.

lpb46

Re: No dialling tone

Debbie-TalkTalk — Tue, 17 Oct 2023 06:18:33 GMT

Hi plb46

I'm really sorry to hear this.

I've completed a line test which hasn't detected any faults - Line test is clear.

Have you tested with a different phone?

Re: No dialling tone

plb46 — Tue, 17 Oct 2023 07:47:26 GMT

Hi Debbie,

Thank you for your message and am pleased to say this morning we are now getting a dialling tone.

I have no idea why we lost the our connection but would have tried with another phone if the problem had not resolved its self.

Thank for your

lpb46

Re: No dialling tone

Debbie-TalkTalk — Tue, 17 Oct 2023 08:07:00 GMT

Hi plb46

I'm so glad to hear that the line is working ok again.

If you do experience any further issues then please let me know.

Thanks

Debbie

Re: No dialling tone

Debbie-TalkTalk — Wed, 18 Oct 2023 08:46:25 GMT

Hi plb46

Just checking if everything is still working ok since your last post?

Re: No dialling tone

plb46 — Wed, 18 Oct 2023 14:17:13 GMT

Hi Debbie

Phone line is ok now no problems dialling tone fine thank you.

However, I have put a post in the fibre posts reference down load speeds to the router.

Thank you

Plb46

Re: No dialling tone

Chris-TalkTalk — Wed, 18 Oct 2023 14:30:09 GMT

OK thanks plb46