topic Landline not working again& internet very slow in Home Phone

Landline not working again& internet very slow

GreyBeard1 — Fri, 20 Oct 2023 13:25:56 GMT

My landline is not working again, when people ring my number the get the trying to connect tone but it never comes through and when we try to dial out we get the constant line engaged tone. In addition the internet is so slow it keeps timing out. An engineer came out a couple of weeks ago and found a fault on an external line some streets away and swapped over the cable. We are now in the same situation. There are engineers pulling in new fibre optic cables in adjacent streets and every time they have been we get problems can any one help

Re: Landline not working again& internet very slow

Chris-TalkTalk — Fri, 20 Oct 2023 13:38:50 GMT

Hi GreyBeard1,

I'm sorry to hear that you're experiencing problems with your service, can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Chris