topic Re: Call bar on VoiP in Home Phone

Call bar on VoiP

briantrumpet1 — Tue, 24 Oct 2023 15:42:01 GMT

I've been trying to block some numbers on call bar - it's a brilliant option, which I've used a lot for spam callers, but I've just changed to full fibre with VioP for the landline. However, it's just dawned on me why I can't now use my handset to block any numbers: the tones from the handset aren't registering on VoiP.

Is there an alternative way of doing this now?

Re: Call bar on VoiP

KeithFrench — Tue, 24 Oct 2023 21:03:52 GMT

You have me on that one Brian, except for the fact that the DTMF tones are converted into whichever VoIP signalling protocol the system uses. I'll ask TalkTalk to comment on this for you.

Re: Call bar on VoiP

briantrumpet1 — Tue, 24 Oct 2023 21:11:39 GMT

Thanks Keith! Ha - I thought I might be troubling someone else with this query, sorry!!

Re: Call bar on VoiP

Debbie-TalkTalk — Wed, 25 Oct 2023 06:31:44 GMT

Morning

I've checked and have been advised that call safe should work ok.

How to use CallSafe - TalkTalk Help & Support

Re: Call bar on VoiP

briantrumpet1 — Wed, 25 Oct 2023 06:42:20 GMT

Thanks Debbie - I'll give that a go later on.

Re: Call bar on VoiP

Debbie-TalkTalk — Wed, 25 Oct 2023 06:44:56 GMT

Hi briantrumpet1

Thank you, please let us know how you get on.

Debbie 🙂

Re: Call bar on VoiP

Debbie-TalkTalk — Fri, 27 Oct 2023 11:19:19 GMT

Hi briantrumpet1

How are you getting on?

Re: Call bar on VoiP

briantrumpet1 — Fri, 27 Oct 2023 11:42:15 GMT

Thanks @Debbie-TalkTalk - I've set it up, but not had a chance to test it myself yet or get feedback from people calling.

Re: Call bar on VoiP

Debbie-TalkTalk — Fri, 27 Oct 2023 11:45:18 GMT

Hi briantrumpet1

Ah ok, If you do experience any issues then please let us know.

Debbie 🙂