topic Re: Digital phone switchover in Home Phone

Digital phone switchover

RobDG — Fri, 29 Dec 2023 11:45:14 GMT

I understand that when the copper phone system is discontinued the landline phones will have to be connected directly to the router. Currently my router is connected to an extension (getting 35 mb plus) in a small room in our bungalow and the main phone intake is in the hall. I need the router to stay in the current location as I have CCTV connected directly into the router. What is the best solution? Who would move the phone main intake? or is there a better solution?

Re: Digital phone switchover

Divsec — Fri, 29 Dec 2023 12:22:51 GMT

Hi @RobDG thinking ahead, a bit like me. So many variables so a couple of questions first.

Are you likely to have full fibre to your home any time soon?

Have you heard, been notified that your copper line is being discontinued?

Do you currently have DECT phones?

Your post has been escalated so you should get a response from talk talk shortly

Re: Digital phone switchover

Chris-TalkTalk — Tue, 02 Jan 2024 07:48:19 GMT

Hi Rob,

If you still need assistance can you please answer Divsec's questions

Thanks

Chris

Re: Digital phone switchover

RobDG — Tue, 02 Jan 2024 13:56:52 GMT

Yes I have fibre 65 and I believe that the copper line in the south east is due to be upgraded in the Spring of 2024 although I have no immediate contact to confirm that. My current landline phones are I believe analogue. They are BT 6600 cordless.

Regards RobDG

Re: Digital phone switchover

Chris-TalkTalk — Tue, 02 Jan 2024 14:46:08 GMT

OK thanks. It depends really where the room is where the router is located. If it's on the front of the property then installing the ONT near that router shouldn't be a problem - How Full Fibre is installed - TalkTalk Help & Support

Chris