topic Re: Can not report a fault on my landline in Home Phone

Can not report a fault on my landline

VicB322 — Thu, 25 Jan 2024 14:09:09 GMT

I can not find a way of reporting a fault on my landline - the "ChatNow" option does not work and I can not find any email or phone contact numbers to report it to. What are my options?

Re: Can not report a fault on my landline

Debbie-TalkTalk — Thu, 25 Jan 2024 14:11:19 GMT

Hi VicB322

We can take a look at this fault for you. Are you experiencing a no dial tone fault?

Please can you add your name and TalkTalk landline number to your Community Profile.

Thanks

Debbie

Re: Can not report a fault on my landline

Debbie-TalkTalk — Fri, 26 Jan 2024 09:37:20 GMT

Hi VicB322

Thanks for updating your Community Profile. Can I just check, are you experiencing a no dialtone fault or a fault with your BB connection?

Re: Can not report a fault on my landline

Debbie-TalkTalk — Mon, 29 Jan 2024 10:20:17 GMT

Hi VicB322

Do you still need help with this?