topic Re: Cancel international call boost in Home Phone

Cancel international call boost

Ihaveaq23 — Thu, 01 Feb 2024 09:24:08 GMT

I can see how to cancel my inyternational calls boost in my online account but how much notice do I need to give? It renews on 22 February. If I cancel on 21 February, does in run until 21 March, or do I lose it as soon as I cancel? Wil I have to pay another month's fee (or even a penalty fee)?

Thanks.

PS. Web chat isn't working or I would have used that.

Re: Cancel international call boost

Gliwmaeden2 — Thu, 01 Feb 2024 13:37:02 GMT

If you have had it more than one month you can cancel any time and unused days are refunded on the next bill.

The bill is made up a couple of days before you receive it, so do it sooner.

Cancellation is immediate, so any calls made thereafter will be charged, @Ihaveaq23.

Re: Cancel international call boost

Arne-TalkTalk — Tue, 06 Feb 2024 12:51:32 GMT

Hi Ihaveaq23

Just to confirm the boost is cancelled straight away, you have had it on your account for much longer than 30 days so you can cancel it at anytime.

Hope that helps

Re: Cancel international call boost

Ihaveaq23 — Thu, 08 Feb 2024 09:16:53 GMT

Thanks everyone!

Re: Cancel international call boost

Arne-TalkTalk — Thu, 08 Feb 2024 09:49:52 GMT

No problem.

Re: Cancel international call boost

Bridget7 — Mon, 08 Jul 2024 20:39:23 GMT

My bill lists International Calls, but I can't see this boost in my online account and therefore can't cancel it. What do I do?

Re: Cancel international call boost

ferguson — Mon, 08 Jul 2024 20:57:06 GMT

@Bridget7 Please start your own topic and the support team will be happy to help.