topic Landline down - heavy rain overnight. Has this affected services in Oxfordshire? in Home Phone

Landline down - heavy rain overnight. Has this affected services in Oxfordshire?

Janey9 — Thu, 08 Feb 2024 09:57:49 GMT

No landline in or out - still got broadband at the moment. Heavy rain overnight. Has this affected services in Oxfordshire?

Re: Landline down - heavy rain overnight. Has this affected services in Oxfordshire?

Anonymous — Thu, 08 Feb 2024 09:59:27 GMT

Hi Janey9,

I'm sorry to hear this. We currently have an incident raised at the moment which our team are investigating. I will post back here as soon as we receive an additional update back.

Thanks

Michelle

Re: Landline down - heavy rain overnight. Has this affected services in Oxfordshire?

Janey9 — Thu, 08 Feb 2024 10:03:10 GMT

Thank you - I'll keep an eye out for an update.

Re: Landline down - heavy rain overnight. Has this affected services in Oxfordshire?

Anonymous — Thu, 08 Feb 2024 10:05:42 GMT

Thank you. Hopefully we'll know more from our engineers soon.

Michelle 🙂

Re: Landline down - heavy rain overnight. Has this affected services in Oxfordshire?

Anonymous — Thu, 08 Feb 2024 11:56:15 GMT

Hi Janey9,

We believe that this is now fixed. Is your voice service currently working?

Michelle

Re: Landline down - heavy rain overnight. Has this affected services in Oxfordshire?

Janey9 — Thu, 08 Feb 2024 11:59:30 GMT

Landline seems to be working again! 😀

Re: Landline down - heavy rain overnight. Has this affected services in Oxfordshire?

Anonymous — Thu, 08 Feb 2024 12:00:40 GMT

Hi again,

Excellent and thanks for letting me know 🙂

Michelle

Re: Landline down - heavy rain overnight. Has this affected services in Oxfordshire?

Janey9 — Thu, 08 Feb 2024 12:02:43 GMT

Thanks to the engineers for sorting it out and thanks to you for keeping me updated. 😀

Re: Landline down - heavy rain overnight. Has this affected services in Oxfordshire?

Anonymous — Thu, 08 Feb 2024 12:03:41 GMT

No problem at all, happy to help 🙂

Michelle