topic Re: Landline not working in Home Phone

Landline not working

mikevick55 — Thu, 08 Feb 2024 10:42:19 GMT

Landline not working. When handset picked up we are getting an engaged tone. Phone has not been used today REMOVED

Internet seems ok

Re: Landline not working

Gliwmaeden2 — Thu, 08 Feb 2024 10:42:55 GMT

Re: Landline not working

Debbie-TalkTalk — Thu, 08 Feb 2024 10:42:59 GMT

Hi mikevick55

I'm sorry to hear this. We believe that this is related to an incident/outage which we are currently investigating.

Further updates will be provided on our service page here Service Status | TalkTalk Help & Support

We are aware of an issue impacting voice services across the UK, impacted customers are unable to make or receive calls. In addition some customers may also be experiencing a loss of connectivity on their data service. We are currently working to resolve the issues with our engineering teams

Re: Landline not working

Pixie5 — Thu, 08 Feb 2024 10:49:38 GMT

Have same problem. Getting engaged tone when ringing out, same for anyone ringing me.

Re: Landline not working

Debbie-TalkTalk — Thu, 08 Feb 2024 10:51:43 GMT

HI @Pixie5

Re: Landline not working

Debbie-TalkTalk — Thu, 08 Feb 2024 11:58:12 GMT

This fault should now be resolved, please can you retest?

Thanks