topic Re: landline in Home Phone

landline

GS86401 — Thu, 08 Feb 2024 11:01:41 GMT

My landline is only hearing a engaged tone suggesting a fault on the service. We cannot make of take any calls. Please advise. I am available on my mobile. Thanks

Re: landline

GS86401 — Thu, 08 Feb 2024 11:03:22 GMT

Please advise on possible land line fault as previously reported. Thanks

Re: landline

Debbie-TalkTalk — Thu, 08 Feb 2024 11:03:30 GMT

Hi GS86401

I'm sorry to hear this. We believe that this is related to an incident/outage which we are currently investigating.

Further updates will be provided on our service page here Service Status | TalkTalk Help & Support

We are aware of an issue impacting voice services across the UK, impacted customers are unable to make or receive calls. In addition some customers may also be experiencing a loss of connectivity on their data service. We are currently working to resolve the issues with our engineering teams

Re: landline

Debbie-TalkTalk — Thu, 08 Feb 2024 11:56:35 GMT

Hi GS86401

The fault should now be resolved, please can you retest?

Thanks