topic Re: Only engaged tone on landline in Home Phone

Only engaged tone on landline

Denise32 — Thu, 08 Feb 2024 11:45:11 GMT

This phone is a pensioners contact with the outside world and cannot be used at the moment.

Re: Only engaged tone on landline

Debbie-TalkTalk — Thu, 08 Feb 2024 11:46:19 GMT

Hi Denise32

I'm sorry to hear this. We believe that this is related to an incident/outage which we are currently investigating.

Further updates will be provided on our service page here Service Status | TalkTalk Help & Support

We are aware of an issue impacting voice services across the UK, impacted customers are unable to make or receive calls. In addition some customers may also be experiencing a loss of connectivity on their data service. We are currently working to resolve the issues with our engineering teams

Re: Only engaged tone on landline

Debbie-TalkTalk — Thu, 08 Feb 2024 11:53:43 GMT

Hi Denise32

This fault should now be resolved, please can you retest?

Thanks