topic Re: Phone Outage in Home Phone

Phone Outage

DJA24 — Thu, 08 Feb 2024 11:29:31 GMT

Phone line down, constant engaged tone. On hold with live chat since 10:43 this morning

Re: Phone Outage

Anonymous — Thu, 08 Feb 2024 11:31:19 GMT

Good morning,

Apologies, an issue was identified earlier this morning and an incident has been raised. Our engineers are currently investigating/working to resolve this and as soon as we receive an update back we'll post back here to keep you updated.

Thanks

Michelle

Re: Phone Outage

Anonymous — Thu, 08 Feb 2024 12:09:10 GMT

Hi DJA24,

Would you mind retesting please as we believe that this incident should now be resolved?

Michelle

Re: Phone Outage

DJA24 — Thu, 08 Feb 2024 12:21:28 GMT

Hi Michelle, Thanks for the update, phone now working 12:21 8 Feb 2024

Re: Phone Outage

Anonymous — Thu, 08 Feb 2024 12:24:12 GMT

Hi again,

I'm really glad to hear this and thanks for letting me know 🙂

Michelle