topic Crackling on landline in Home Phone

Crackling on landline

LizW1971 — Sun, 03 Mar 2024 14:26:10 GMT

There is persistent crackling on my landline, a test run shows no problem. I have had this problem before and takes a few emails to get it resolved. Very frustrating!!

Re: Crackling on landline

Gliwmaeden2 — Sun, 03 Mar 2024 14:29:00 GMT

Staff will respond during the week, @LizW1971.

Any notification emails you get will be from a No Reply address, so always check back on here to reply.

Re: Crackling on landline

Gliwmaeden2 — Sun, 03 Mar 2024 14:32:05 GMT

Helpful to staff if you can complete your community forum profile details. Go via your avatar; settings; Personal Information.

Important to add your landline phone number in there, as this identifies your account. SAVE CHANGES.

Re: Crackling on landline

Anonymous — Mon, 04 Mar 2024 08:06:58 GMT

Morning,

I'm sorry to hear this and I will take a look now. I've run a test on the line which is clear. Does your main socket have a test socket please?

Thanks

Michelle