topic Re: no dial tone in Home Phone

no dial tone

johnh13 — Thu, 07 Mar 2024 22:05:28 GMT

Hi Whilst you are trying to fix my phone which has no dial tone is it possible to request all incoming calls to be diverted to my mobile. I am currently losing a number of business related calls.

Cheers

Re: no dial tone

Gliwmaeden2 — Thu, 07 Mar 2024 22:53:07 GMT

It's normally offered by the support team, @johnh13, whether through Chat or if calling 03451 720088 (open from 9am).

How did you report it?

As part of coping with a fault it is free, but otherwise there's a charge for it.

Re: no dial tone

Debbie-TalkTalk — Fri, 08 Mar 2024 07:26:16 GMT

Hi johnh13

Please can you add your name and TalkTalk landline number to your Community Profile, I can then take a look at this for you.

Thanks

Re: no dial tone

johnh13 — Mon, 11 Mar 2024 20:41:43 GMT

*Removed.* Thank you

Re: no dial tone

ferguson — Mon, 11 Mar 2024 20:44:28 GMT

I have redacted your phone number, you should never post details like that in a public forum. Click here and put it in your community profile where only you and TalkTalk can see it.

Re: no dial tone

Debbie-TalkTalk — Tue, 12 Mar 2024 07:12:58 GMT

Hi John

I can't locate any details with the telephone number in your Community Profile, there may be a digit missing?

Please can you check this again for me? I will also need to send you a Private Message to confirm some further details once the phone number has been updated in your profile.

Thanks