topic Re: BOOSTS in Home Phone

BOOSTS

SUEBANKS — Mon, 11 Mar 2024 15:03:40 GMT

The price for International boosts is less than the UK. The International info is showing exactly the same detail, i.e. UK unlimited calls plus International calls. I don't understand this.

Re: BOOSTS

Gliwmaeden2 — Mon, 11 Mar 2024 17:39:25 GMT

Where are you seeing this?

Send a screenshot (with no personal information details) or link.

Should be as listed here, @SUEBANKS:

https://community.talktalk.co.uk/t5/Articles/About-our-Boosts/ta-p/2204813

Re: BOOSTS

Arne-TalkTalk — Tue, 12 Mar 2024 10:22:17 GMT

Hi SUEBANKS

Can you clarify what you mean.

Thank you.

Re: BOOSTS

TrevorAtNo16 — Wed, 20 Mar 2024 10:31:38 GMT

According to your webpage:-
https://shop.talktalk.co.uk/content/offers-and-upgrades

the International Max Call Boost plan includes:-

Enjoy 1,500 minutes to mobiles and landlines in over 50 countries
Unlimited calls to UK mobiles and landlines 24 hours a day
Dip in and out one month at a time - no long term commitment

Re: BOOSTS

Arne-TalkTalk — Wed, 20 Mar 2024 11:38:59 GMT

That link is out of date, im sure we stopped shop.talktalk.co.uk a while back correct link is Broadband and Home Phone Deals | March 2024 | TalkTalk

Re: BOOSTS

TrevorAtNo16 — Wed, 20 Mar 2024 12:05:10 GMT

Thank you.

Suggest that the out-of-date (and misleading) link be deleted!

Re: BOOSTS

Arne-TalkTalk — Wed, 20 Mar 2024 12:59:41 GMT

it should re-direct you to the site I posted.

Re: BOOSTS

TrevorAtNo16 — Wed, 20 Mar 2024 13:54:12 GMT

It does not, gives the message I posted previosly

Re: BOOSTS

Arne-TalkTalk — Wed, 20 Mar 2024 14:30:58 GMT

When I first clicked on the link it was just a blank screen. I will let the team responsible for the sales site know this.

Re: BOOSTS

TrevorAtNo16 — Wed, 20 Mar 2024 17:02:17 GMT

If I access the link directly I get a blank screen, if I access the same page from my account I get the message described previously

Re: BOOSTS

Arne-TalkTalk — Thu, 21 Mar 2024 09:21:44 GMT

I'll replicate it and pass it to the relevant team. Thanks for flagging it.