topic Re: Landline not working + Caller Display - says Incoming Call, not number. in Home Phone

Landline not working + Caller Display - says Incoming Call, not number.

Southcoast2 — Sun, 24 Mar 2024 11:09:27 GMT

SOLVED see bottom of message

Caller Display - was saying Incoming Call, not displaying number for around a week. Yesterday, landline not working at all

Have a 'normal' landline (ie not wifi)

I had not requested, nor been been notified of any change from landline to wifi only

Checked boosts -
https://myaccount.talktalk.co.uk/myservices/myservices/view

Caller display boost - was already ticked, still ticked
Unticked & updated

Shortly after -checked landline - dead, no dial tone

Re-updated to opt in to caller display - LL still not working

Next day - swapped filter (the double socket/splitter that phone base plugs into) from my 'bag of wires & bits' and its now working again inc caller display

Posting this as it may help someone else

PS TT website - could not find the old 'line checker' to see if L line is working - only one I could find is to check broadband....

Re: Landline not working + Caller Display - says Incoming Call, not number.

Gliwmaeden2 — Sun, 24 Mar 2024 16:22:19 GMT

The line checker should show up as an option in My Connection, @Southcoast2, via Service Status Dashboard.

Re: Landline not working + Caller Display - says Incoming Call, not number.

Debbie-TalkTalk — Mon, 25 Mar 2024 07:26:14 GMT

Hi Southcoast2

Sorry for the delay.

Can I just check, is everything still working ok since your last post?

Re: Landline not working + Caller Display - says Incoming Call, not number.

Southcoast2 — Mon, 25 Mar 2024 10:36:39 GMT

All good, thanks Debbie

Re: Landline not working + Caller Display - says Incoming Call, not number.

Debbie-TalkTalk — Mon, 25 Mar 2024 10:38:18 GMT

Hi Southcoast2

I'm so glad to hear this, thanks for letting me know 🙂

Debbie