topic Call blocking not functioning in Home Phone

Call blocking not functioning

RalphG — Mon, 22 Apr 2024 15:02:19 GMT

Hi, we have had 2 scam calls allegedely from our bank about payments , I tried to block the number by dialling 14258 but says this service is not available. Any idea on how we can get this to work to block calls.

Re: Call blocking not functioning

Divsec — Tue, 23 Apr 2024 07:45:35 GMT

Hi @RalphG I use callsafe which is a free tt product and haven't had a landline spam call in 3 years.

https://community.talktalk.co.uk/t5/Articles/About-CallSafe/ta-p/2204784

Re: Call blocking not functioning

Arne-TalkTalk — Tue, 23 Apr 2024 13:04:01 GMT

Hi RalphG

I have requested a network reset, can you test it again, in about 2 hours.

Thank you.