topic Re: VOIP with fibre 150 in Home Phone

VOIP with fibre 150

Deefer — Fri, 03 May 2024 12:11:15 GMT

Has anyone got a converter to allow them to connect their old BT handsets to their TalkTalk FTTP router in Essex. Every time I ask for one I am told that "VOIP is not available in my area"! Some of my neighbours have it (although not on TalkTalk) so "my area" must be very small. Or is TalkTalk not supplying them because they want to leave it until nearer the analogue cut-off date when they will be charging the earth for them?

Also, can the converted be used with an eero 6 anyway?

Re: VOIP with fibre 150

Anonymous — Fri, 03 May 2024 12:14:12 GMT

Hi Deefer,

Just to confirm, do you currently have FTTP data only with a separate copper line for the voice service?

Thanks

Michelle

Re: VOIP with fibre 150

Deefer — Fri, 03 May 2024 13:44:58 GMT

Yes, exactly that.

David

Re: VOIP with fibre 150

Chris-TalkTalk — Fri, 03 May 2024 14:16:52 GMT

Hi David,

To get the VoIP service from ourselves you would need to have a package that has VoIP (yours appears to be data only), just connecting a digital voice adapter won't give you the VoIP service.

Chris

Re: VOIP with fibre 150

Deefer — Fri, 03 May 2024 15:10:10 GMT

Thank you. But I don't understand why I am told VOIP is not available in my area when my neighbours have it. They are only 50 metres away. I have never been offered a package with VOIP. I was told to buy a separate VOIP service from a third party supplier. How comes those third party suppliers can make it available in my area but TalkTalk can't, or won't? I just feel I am being ripped off.

Anyway, thanks for the replies. Can anyone recommend a third-party VOIP provider?