topic Re: Making a phone call to Australia in Home Phone

Making a phone call to Australia

Techboy — Sun, 26 May 2024 13:49:01 GMT

When using my landline to call a landline in Australia the call keeps being terminated after 30 minutes each time and I have to redial. Why is this happening please?

Re: Making a phone call to Australia

Gliwmaeden2 — Sun, 26 May 2024 14:41:57 GMT

Staff will be back on here from Tuesday, after the Bank Holiday, @Techboy.

Make sure that you have completed your community forum profile details for them to identify your account.

Go via your avatar/name; settings, drop down menu....Personal Information. Add your Talktalk landline number or account number. SAVE CHANGES.

Re: Making a phone call to Australia

Anonymous — Tue, 28 May 2024 06:37:33 GMT

Hi Techboy,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle