topic Re: Digital Voice Adapter in Home Phone

Digital Voice Adapter

Billymak — Wed, 05 Jun 2024 10:32:47 GMT

I no longer have landline connection after having fibre installed with eero. I believe I need a digital voice adapter for my cordless phone - how do I obtain one?

Re: Digital Voice Adapter

Anonymous — Wed, 05 Jun 2024 11:03:40 GMT

Hello,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

Re: Digital Voice Adapter

Billymak — Wed, 05 Jun 2024 11:24:48 GMT

Hi Michelle - have updated details as requested.

Re: Digital Voice Adapter

Debbie-TalkTalk — Wed, 05 Jun 2024 11:43:02 GMT

Hi Billymak

Thanks for updating your Community Profile 🙂

I have ordered you a digital voice adapter, please allow 48hrs for this to arrive.

Debbie

Re: Digital Voice Adapter

Billymak — Wed, 05 Jun 2024 11:47:17 GMT

Thanks so much for your help Debbie.

Re: Digital Voice Adapter

Debbie-TalkTalk — Wed, 05 Jun 2024 11:50:37 GMT

Hi Billymak

You are very welcome 🙂

Please let us know how you get on.

Debbie

Re: Digital Voice Adapter

Debbie-TalkTalk — Fri, 07 Jun 2024 10:54:10 GMT

HI @Billymak

Have you received the voice adapter?

Re: Digital Voice Adapter

Billymak — Mon, 10 Jun 2024 20:57:30 GMT

Hi Debbie

I received the adapter on Saturday and successfully set up the Grandstream tonight. Didn't take very long and made some incoming and outgoing test calls.

Thanks again to you and Michelle for solving my phone issues so quickly and smoothly.

Billymak

Re: Digital Voice Adapter

Anonymous — Tue, 11 Jun 2024 05:47:15 GMT

Good morning,

I'm really glad to hear this and thanks for confirming 🙂

Michelle

Re: Digital Voice Adapter

Debbie-TalkTalk — Tue, 11 Jun 2024 06:23:14 GMT

Hi @Billymak

I'm so glad to hear this, thanks for letting us know 🙂

I have sent you a Private Message with a link to a short survey for the Community.

Thanks

Debbie