topic No Number Calls every 30 minutes in Home Phone

No Number Calls every 30 minutes

booba219 — Sun, 16 Jun 2024 13:08:02 GMT

Since upgrading to full fibre, utilising the router provided by the installation engineer, a hub2, am getting incoming call logs every 30 minutes. The phone does not ring, but the call is registered and is filling up the memory. You asked me to post here, please could you assist?

Thank you 😊

Re: No Number Calls every 30 minutes

Gliwmaeden2 — Sun, 16 Jun 2024 13:52:20 GMT

Staff will sort this out on their return (Monday), @booba219 .

Re: No Number Calls every 30 minutes

Debbie-TalkTalk — Mon, 17 Jun 2024 06:41:15 GMT

Hi @booba219

Apologies for this.

I've made some changes that should resolve this issue, please can you monitor the line over the next couple of days and let us know how you get on.

Thanks

Debbie

Re: No Number Calls every 30 minutes

Debbie-TalkTalk — Tue, 18 Jun 2024 06:44:27 GMT

Hi @booba219

Just checking how the line has been since I made some changes yesterday morning?

Re: No Number Calls every 30 minutes

Debbie-TalkTalk — Thu, 20 Jun 2024 08:53:06 GMT

Hi @booba219

Is everything working ok now?