topic Re: Recent calls in Home Phone

Recent calls

Lin23 — Mon, 17 Jun 2024 11:42:43 GMT

Could there be a 3rd party using my phone. I have 3 people phoning and asking why is there a call from my landline, which hasn't come from my phone and am I being charged

Re: Recent calls

Gliwmaeden2 — Mon, 17 Jun 2024 11:50:01 GMT

Check your landline has not been crossed with someone else's, @Lin23.

Dial 17070. If the number read back is not your own, let us know.

Also see whether your own landline rings if you call from a mobile.

Re: Recent calls

Arne-TalkTalk — Mon, 17 Jun 2024 12:14:22 GMT

You have the unlimited calls boost active so there is no charge, there has been 2 calls to a number in Sunderland.

Re: Recent calls

Lin23 — Tue, 18 Jun 2024 20:40:11 GMT

I have checked the 3 tips suggested, and still today I have had a lady saying I have rang her number. Yesterday a gentleman said he'd had 7 calls from my number, and I ca assure you I am not ringing anyone I don't even know. I only hope I am not being charged for these calls

Re: Recent calls

Gliwmaeden2 — Tue, 18 Jun 2024 20:43:00 GMT

@Lin23, I did flag this up for further attention and will do so again.

I am just another customer. This needs staff attention. They'll reply again during the week.

Re: Recent calls

Gliwmaeden2 — Tue, 18 Jun 2024 20:55:39 GMT

@Lin23, if strangers are calling back to reply to your supposed calls, I am wondering if your number could have been spoofed.

It's not unheard of for this to happen.

No idea how to get rid of it other than changing your own number, if this turns out to be what is going on.

Let's see whether staff think this is a possible explanation.

Re: Recent calls

Arne-TalkTalk — Wed, 19 Jun 2024 11:36:25 GMT

It does sound like your number may have been spoofed by scammers, we can offer a renumber , the only outbound calls are to us or voicemail.