topic Communication in Home Phone

Communication

GTWIS — Tue, 09 Jul 2024 11:57:28 GMT

I have been in my new flat for over 2 weeks. TalkTalk gave me a new number but told Openreach a different one which is already taken resulting in crossed wires. On day 5 an engineer was booked and he came on day 9, sorted the broadband and went to change my telephone number. That didn’t work. On day 11 I got another appointment for day 14 but he didn’t turn up. Day 15 I spent 2 hours on chat before getting an appointment for day 16. I subsequently received a message from Openreach confirming my appointment for day 17! Why couldn’t I have kept my old number? !!!!

Re: Communication

Chris-TalkTalk — Tue, 09 Jul 2024 12:26:18 GMT

Hi GTWIS,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Chris