topic Re: landline in Home Phone

landline

bbazz — Mon, 15 Jul 2024 14:43:36 GMT

No dialing tone just loud crackling noise, can't phone out and can't receive calls internet is working fine and I've tested another phone in socket and get the same result.

Re: landline

Divsec — Mon, 15 Jul 2024 15:32:13 GMT

Hi @bbazz your post has been escalated and you should hear soon.

Re: landline

Gliwmaeden2 — Mon, 15 Jul 2024 15:33:27 GMT

Please add your Talktalk phone number and personal details in the profile area of the forum, which only you and staff can see, @bbazz.

Go via your avatar; settings etc.

Staff will then be able to identify your account. It will probably be Tuesday now before you hear back.

Re: landline

Anonymous — Tue, 16 Jul 2024 05:51:00 GMT

Good morning,

I'm sorry to hear this. I've run a test on the line now which hasn't detected a fault. Does your main socket have a test socket please?

Thanks

Michelle

Re: landline

Gliwmaeden2 — Wed, 17 Jul 2024 19:49:31 GMT

@bbazz, please just follow up on here.

I'll remove the duplicate thread.

Re: landline

Chris-TalkTalk — Thu, 18 Jul 2024 10:46:22 GMT

Hi bbazz,

How are you getting on, do you still need assistance?

Chris

Re: landline

Chris-TalkTalk — Mon, 22 Jul 2024 08:01:47 GMT

Hi bbazz,

I've replied to your PM

Chris

Re: landline

Chris-TalkTalk — Mon, 22 Jul 2024 10:56:23 GMT

Hi bbazz,

I've sent you a PM with the appointment details

Thanks

Chris