topic Re: Phone in Home Phone

Phone

Stuck2 — Thu, 01 Aug 2024 18:29:04 GMT

Not ringing in or out

Re: Phone

ferguson — Thu, 01 Aug 2024 18:32:25 GMT

Is your broadband working? Have you had a look at the help article. tried the test socket etc?

https://community.talktalk.co.uk/t5/Articles/I-can-t-make-or-receive-calls/ta-p/2204880

Subject to that, if you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

Re: Phone

Chris-TalkTalk — Fri, 02 Aug 2024 08:12:11 GMT

Hi Stuck2,

If you still need assistance can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks
Chris