topic New Customer in Home Phone

New Customer

ALANEVANS — Wed, 07 Aug 2024 18:32:29 GMT

We were connected on the 6th August to Broadband and Phone line. Broadband working very well but we have no landline connection. Open reach has tested the lines and everything seems to be ok. Can you investigate the problem please.

Re: New Customer

ferguson — Wed, 07 Aug 2024 18:35:35 GMT

Hi, which package of services specifically did you order?

Re: New Customer

Anonymous — Thu, 08 Aug 2024 05:43:17 GMT

Hello,

Can you please update your community profile to include your:

Name
Telephone number or Account number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle